Warranties & Support
Norwood sawmills,
forestry equipment and
planer / moulders are built to last a lifetime.
Before you invest in your Norwood equipment, we want you to be sure that it’s right for you.
Request a free information package with demo DVD. Or, come visit us to see Norwood sawmills and planer/moulders in person – feel free to visit us at either of our
factory warehouses or come see us at a nearby
tradeshow. Or, chat with a Norwood sawmill or planer / moulder owner and see their machines in action. With over 20,000 Norwood mill owners in every American state, every Canadian province and in over 80 countries around the world, there’s probably one near you. With their permission, we can put you in touch, so you can get their feedback.
Contact us to find the
Norwood sawmills or
planer / moulder owner nearest you.
If you have any technical questions, either before or after you’ve invested in a
Norwood sawmills,
log skidder or
planer / moulder, just pick up the phone and give us a call. Free lifetime phone support to keep your Norwood operation running in top shape is always yours for the asking.
30-Day Money-Back Guarantee
We know that you’ll be 100% satisfied with the value and performance of your Norwood equipment. We back that up with a 30-day money-back guarantee. If your Norwood equipment doesn’t do everything we say, simply return it to us within 30 days of purchase and receive a refund of your purchase price (shipping not included)*.
Two-Year Warranty on Norwood Band Sawmills & Planer/Molders
We’re so convinced of the quality and durability of our Norwood LumberMate and LumberLite band sawmills and dual head and four-head planer/moulders, that we warrant that they’ll be free of defects in material or workmanship for two years from the date of original purchase. We’ll repair or, if we think necessary, replace any part returned to us and found to be defective through manufacturing within that period.
The gasoline-powered engines installed on Norwood equipment are covered by a 2-year warranty directly with the engine manufacturer.
Norwood offers a one-year limited warranty on all other equipment.
Norwood does not warrant consumable and wear items such as blades, knives, sharpening stones, ceramic inserts, belts or decals.
* Refund does not include used blades or damaged parts.